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Cookie Notice

Last Updated: 5 July 2025

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Introduction

FIRSTCOUNSEL ("we," "us," or "our") is committed to protecting your privacy and being transparent about how we collect and use information when you visit our website(s) (the "Site/s"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.

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What Are Cookies?

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Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how visitors use their sites.

Cookies contain information that is transferred to your device's hard drive. They help us recognise you when you return to our Site and remember your preferences, making your experience more efficient and personalised.

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Types of Cookies We Use

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Essential Cookies

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These cookies are necessary for the Site to function properly and cannot be disabled. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms. Essential cookies include:

  • Session cookies that maintain your connection during your visit

  • Security cookies that help protect against fraud and unauthorised access

  • Load balancing cookies that ensure the Site functions properly

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Analytics Cookies

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We use analytics cookies to understand how visitors interact with our Site. These cookies help us improve the Site's performance and user experience by collecting information about:

  • Pages visited and time spent on pages

  • How visitors navigate through the Site

  • Referral sources and search terms used

  • Device and browser information

We primarily use Google Analytics for this purpose. Google Analytics uses cookies to collect information about Site usage, which is then used to compile reports and help us improve the Site.

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Functional Cookies

These cookies enable enhanced functionality and personalisation, such as:

  • Remembering your preferences and settings

  • Providing live chat functionality

  • Enabling social media features

  • Customising content based on your location

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Marketing and Advertising Cookies

We may use cookies to deliver targeted advertising and measure the effectiveness of our marketing campaigns. These cookies:

  • Track your browsing habits to build a profile of your interests

  • Deliver advertisements relevant to your interests

  • Measure the effectiveness of advertising campaigns

  • Limit the number of times you see particular advertisements

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Third-Party Cookies

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Our Site may contain cookies from third-party services, including:

Google Analytics: Used to analyse Site traffic and user behaviour Google Ads: Used for remarketing and conversion tracking Social Media Platforms: Such as LinkedIn, Facebook, or Twitter for social sharing functionality Live Chat Services: To provide customer support functionality

These third parties may use cookies to collect information about your online activities across different websites. We do not control these third-party cookies, and you should review the privacy policies of these third parties for information about their practices.

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Legal Basis for Using Cookies​

Under Australian privacy law, we rely on the following legal bases for using cookies:

  • Consent: For non-essential cookies, we obtain your consent through our cookie banner

  • Legitimate Interest: For essential cookies necessary for Site functionality and security

  • Contract: For cookies required to provide services you have requested

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Managing Your Cookie Preferences

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You have several options for managing cookies:

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Browser Settings

You can control cookies through your browser settings. Most browsers allow you to:

  • Block all cookies

  • Block third-party cookies

  • Delete existing cookies

  • Receive notifications when cookies are set

Please note that disabling cookies may affect the functionality of our Site and limit your ability to access certain features.

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Cookie Consent Manager

When you first visit our Site, you will see a cookie consent banner allowing you to accept or decline non-essential cookies. You can change your preferences at any time.

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Opt-Out Tools

You can opt out of certain third-party cookies:

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Data Retention

We retain cookie data for different periods depending on the type of cookie:

  • Session cookies: Deleted when you close your browser

  • Essential cookies: Retained for up to 12 months

  • Analytics cookies: Retained for up to 26 months

  • Marketing cookies: Retained for up to 13 months

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Your Rights

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Under Australian privacy law, you have rights regarding your personal information, including information collected through cookies. These rights include:

  • The right to access your personal information

  • The right to correct inaccurate information

  • The right to request deletion of your information

  • The right to object to processing

  • The right to withdraw consent

To exercise these rights, please contact us using the details provided below.

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Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18 through cookies or otherwise. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

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Updates to This Notice

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting the updated policy on our Site with a new "Last Updated" date.

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